FS Customer Support System Maintenance
Functional Software's web-based Customer Support Systems including:
- Support Tracking (Mantis)
- Software Downloads
- Software Documentation
will be unavailable from 5pm EDT on Friday 2nd March 2012 until 9am EDT on Monday 5 March 2012 due to system maintenance.
During this period please log all support calls via the support email alias firstname.lastname@example.org or call the help desk on 02 9209 4362.
If you require software downloads please email details to email@example.com.
Sentinel3G version 5.1 available soon
Functional Software is pleased to announce that that Sentinel3G version 5.1 will be released in Q1, 2012.
The new version of Sentinel3G has numerous enhancements over version 4.4 including:
- More advanced agent scheduling
- Improved alerting capabilities
- The ability to exclude after hours notification
- Repeat notification when sentries have been in an abnormal state for an excessive time
- Sentry dependencies to prevent cascading alerts
- Enhanced "Event Console" to display selected events by time
- Scheduled downtime support
- "Check now" feature to force an immediate agent poll
Beta web3G interface for backup3G now available!
Functional Software is pleased to announce that the beta version of the web3G interface has been released from R&D.
The beta web3G interface is initially available for use with backup3G v5.2.1 and above and enables backup3G to be managed remotely from any desktop without the need to install PC GUI software.
The beta release of web3G is supported on the following browsers:
- Firefox 3 and above
- Internet Explorer 7 and above
- Opera 9.5 and above
- Chrome 3
- Safari 4
System Management Software... as a service
Smart. Simple. Affordable.
Functional Software specializes in providing system management software as a service via monthly subscription.
Our system management software-as-a-service combines powerful backup, monitoring and scheduling software with specialist expertise to deliver a smart, simple solution for managing UNIX, Linux and Windows servers. Our services are delivered on an ‘all inclusive’ basis. There are no hidden costs. And, we work closely with our Service Provider partners to ensure our solutions are matched to your needs..
This unique approach means you have no up front costs, you don't need to buy expensive system management software licences and your staff can focus on managing applications and IT infrastructure rather than being distracted by installing and configuring system management software.
Pre-packaged solutions are available for:
- database and application monitoring
- system and network monitoring
- enterprise-wide backup and recovery
Customized systems management solutions can be provided for:
- remote monitoring
- email performance monitoring
- batch job scheduling
- automated IT operations
Whilst our primary focus is on providing system management software-as-a-service, we recognize that different clients have different needs and our software products can also be licensed as stand-alone tools.
So, if you are looking for system management software or services, please contact us. We have an experienced team, a well established customer base and a proven track record. Learn more about us